FREQUENTLY ASKED QUESTIONS

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#StepUpToBreastCancer

FREQUENTLY ASKED QUESTIONS

Please let us know if any of your questions aren't covered here by filling in our contact us form and we’ll point you in the right direction.

What is Step Up to Breast Cancer?

This August, we are asking you to Step Up to Breast Cancer. Walk or run 10,000 steps a day throughout the month. Raise money for breast cancer research and improve your overall health and wellbeing at the same time. 

Who can register?

Anyone! Whether you’re an individual, a team, a bunch of mates, or an entire sports club – registering for Step Up is easier than you might think. If you’re under 16, you’ll just have to get parental consent first (it’s a legal thing) – but use it as an excuse to get them signed up too! Click here to download our Parental Consent Form. Once complete send a scanned copy or photograph to stepup@nbcf.org.au.

How much does it cost to register?

It’s completely free to register and participate in Step Up to Breast Cancer. 

How does it work?

  1. Sign up – Sign up to walk or run 10,000 steps a day through the month of August.
  2. Get a team together – Stepping up with friends, family or colleagues will be more fun.
  3. Step Up to Breast Cancer! Track your steps and aim to get yourself on our Step Up leaderboard.

When and where is Step Up to Breast Cancer?

Step Up to Breast Cancer is an online fitness challenge which runs for one month from 1st August 2020 to 31st August 2020. You decide where and when to complete your challenge.

What do I have to do?

Walk or run 10,000 steps a day for the month of August and raise money for breast cancer research. Wherever you live, whatever your fitness level, you can decide where, when and how you Step Up to Breast Cancer. Setting a challenging personal goal will make it more likely others will sponsor you.

Where do the funds go that I raise?

Every dollar you raise will go towards funding vital breast cancer research. The National Breast Cancer Foundation (NBCF) is Australia’s leading national body funding world-class, game-changing breast cancer research. 8 women lose their life every day to breast cancer. We need your continued support to change the statistics. To find out more about some of the research projects NBCF fund, take a look here

Is there a minimum amount I have to raise?

Raise as much as you can. Every dollar raised goes towards funding vital breast cancer research – the more you raise the more research NBCF can fund. How awesome would it be if you raise $1,000! If you’re stuck on how to boost your fundraising, please give us a call on 1300 803 551 or email us at stepup@nbcf.org.au.

How do I update my fundraising goal?

Login to your Step Up to Breast Cancer account and head to your dashboard. Click on ‘Edit my page’ and update your fundraising goal.

How can I learn more about the research NBCF funds?

Since 1994, NBCF has invested $181 million into 556 world-class research projects. Visit nbcf.org.au/research to read more about the ground-breaking research happening right now.

How do I bank any offline fundraising money I raise?

The best way to bank your offline fundraising money is through your online fundraising page with your credit card. Your total fundraising amount will then be shown on your page.

How do I log my steps online?

For detailed instructions on how to link your fundraising page to your fitness app, please click here.

You can log your steps in two ways:

1. Link your page to a fitness tracker or app

We are linked to FitBit, mapmyfitness and Strava to automatically sync with your fundraising page and add to your kilometre tracker each time you record an activity.

You can use your smartphone to download FitBit, mapmyfitness or Strava to get started. After creating an account with your preferred app, login to your The Step Up account and head to the ‘My Fitness Activity’ tab to connect to your fitness app.

Please allow 24 hours for your activity to show up on your fundraising page.

2. Log your steps manually

To log steps manually, simply login to your online fundraising page and head to the ‘My Fitness Activity’ to record your activity.

Can I start recording my steps in the lead up to August?

As Step Up to Breast Cancer takes place in August, it is only then that you will be able to track your steps. But you can certainly get out and start getting some practice in before August.

What resources are avilable?

We want to make fundraising easy, so we have some great resources to help you do that. Your best tool is your online fundraising page – easy to set up and easy to share. It is the best way to get donations and spread the word about your Step Up to Breast Cancer. From your fundraising page dashboard you can also download your event guide as well event posters, social posts and email signatures. All available to help your Step Up to Breast Cancer challenge a success.

I've shared my page on Facebook asking for donation using the Facebook Donate button. Will the funds I raise come to NBCF?

Yes, they will, however, we currently advise that you don’t use the Facebook Donate button to raise funds for your fundraiser as we can’t link any donations back to your fundraising page. If you’ve already set up a post, we ask that you:

  1. Delete the post, as this is the only way to remove the Facebook Donate button,
  2. Create a new Facebook post and share the link to your fundraising page without adding the ‘Donate’ button.

Why aren't the donation that I'm receiving through Facebook showing up on my fundraising page?

Facebook donations are handled and held by a third party, so we can’t sync these donations with the Step Up to Breast Cancer campaign due to limitations with the Facebook Donate button functionality. Given these limitations, we advise you not to use the Facebook Donate button to raise funds.   

If you’d like your friends and family to donate to you, we encourage you to share the link to your fundraising page on your social media pages instead.

Why can't you sync my donation from Facebook?

Facebook donations are handled and held by a third party, and Facebook doesn’t have the functionality to sync donations to a fundraisers page at the moment. We’re working with Facebook to try to find a solution for the future, but currently we advise you not to use the Facebook Donate button to raise funds.

If people have donated to me through Facebook, will NBCF still receive the funds?

Yes, if you have selected ‘National Breast Cancer Foundation’ as your charity of choice, we’ll receive the funds. However, there will be a slight delay.

Is my donation via Facebook secure?

The Facebook Donate button is a Facebook-owned feature, please contact them directly with any queries about privacy and security. However, you can view their privacy policy here: https://m.facebook.com/payments_terms/privacy

Can I post my photos or details on NBCF's social media pages?

Definitely! We’d love to see what you’re up to. You can post your photos directly onto our Facebook and Twitter pages and tag us in stories and posts on Instagram with @nbcfaus. Don't forget to use the hashtag #StepUpToBreastCancer and #I’mSteppingUpToBreastCancer so we can like, share or retweet your post!

Who do I contact if I have any other questions?

We're always here to help. Give us a call on 1300 803 551 or email us at stepup@nbcf.org.au

We are also available on our social media channels. Get in touch!

"When I was diagnosed with breast cancer in 2014 I felt slightly cheated. However my consultant reassured me from day 1 that the outlook was good but things could have been so different had I been born 20 years earlier. I truly believe that breast cancer research funded by NBCF not only saved my life but lives of thousands of others." 

- Marie, stepping up to breast cancer because she knows the importance of research