FREQUENTLY ASKED QUESTIONS
Please let us know if any of your questions aren't covered below by contacting us on stepup@nbcf.org.au and we will be happy to help.
What is Step Up to Breast Cancer?
This August, we are asking you to Step Up to Breast Cancer. Walk or run 56km throughout the month. Raise money for breast cancer research and improve your overall health and wellbeing at the same time.
Who can register?
Anyone! Whether you’re an individual, a team, a bunch of mates, or an entire sports club – registering for Step Up is easier than you might think. If you’re under 18, you’ll just have to get parental consent first (it’s a legal thing) – but use it as an excuse to get them signed up too! When you complete your online registration form you'll be asked for parental consent then.
How much does it cost to register?
It’s completely free to register and participate in Step Up to Breast Cancer.
How does it work?
- Sign up – Sign up to walk or run 56km throughout the month of August.
- Raise funds – Share your challenge far and wide and raise funds to support vital breast cancer research to help save lives.
- Step Up to Breast Cancer! Track your km and aim to get yourself on our Step Up leaderboard.
When and where is Step Up to Breast Cancer?
Step Up to Breast Cancer is an online fitness challenge which runs for one month from 1st August to 31st August 2026. You decide where and when to complete your challenge.
What do I have to do?
Walk or run 56km over the month of August and raise money for breast cancer research. Wherever you live, whatever your fitness level, you can decide where, when and how you Step Up to Breast Cancer. Setting a challenging personal goal will make it more likely others will sponsor you.
Where do the funds go that I raise?
Your fundraising will go towards funding vital breast cancer research. The National Breast Cancer Foundation (NBCF) is Australia’s leading national body funding world-class, game-changing breast cancer research.
Each day 56 people in Australia are diagnosed with breast cancer and 9 people die to this disease. Each death in one too many, and research is critical to better understand, prevent, detect, treat and stop breast cancer and ultimately save lives from the disease.
To find out more about some of the research projects NBCF fund, take a look here.
Is there a minimum amount I have to raise?
Raise as much as you can. By fundraising today, you'll be funding world-class research to stop deaths from breast cancer – the more you raise the more research NBCF can fund. We have some really cool fundraising incentives to get you motivated, the first 7,500 to raise $56 will receive the official Step Up to Breast Cancer t-shirt to wear with pride throughout the challenge.
How do I update my fundraising goal?
Login to your Step Up to Breast Cancer account via this link: National Breast Cancer Foundation : Fundraiser Dashboard and head to your dashboard. Click on ‘Edit my page’ and update your fundraising goal.
How can I learn more about the research NBCF funds?
The National Breast Cancer Foundation (NBCF) is Australia's leading not-for-profit organisation funding world-class breast cancer research with money raised entirely by the Australian public. Visit nbcf.org.au/research to read more about the ground-breaking research happening right now.
How do I bank any offline fundraising money I raise?
The best way to bank your offline fundraising money is through your online fundraising page with your credit card. Your total fundraising amount will then be shown on your page.
How do I log my kms online?
After registering, you will have access to your own personal dashboard where you can connect your Strava or Fitbit tracker app to the website which will synch automatically (just allow 24hrs).
If you do not have access to the tracking apps available, you can also manually add your kilometres to your page through logging into your fundraising page and looking at your dashboard.
For more detailed instructions on how to log your kilometres, click here.
Can I start recording my kms in the lead up to August?
Absolutely! You can start logging your training kilometres as soon as you sign up. However, all kilometres will be reset to 0km on 1 August, so we can Step Up to Breast Cancer together!
Facebook fundraising: why do you have this option?
Setting up a fundraiser from your NBCF fundraising page through Facebook is an easier way to share your fundraising page and reach more people. We have had lots of great feedback about Facebook fundraising as the easiest way for people to share their challenge with their family and friends and collect donations.
If people have donated to me through Facebook, will NBCF still receive the funds?
Yes, if you have selected ‘National Breast Cancer Foundation’ as your charity of choice, we’ll receive the funds. However, there will be a slight delay.
Can I receive a refund for my donation?
As a charity unfortunately we can’t provide a refund for change of mind. It is for this reason we ask that you make your decision to donate to us carefully. However, if a mistake has been made by us, we will endeavour to ensure that any genuine errors (such as the amount donated) are rectified. All refund requests must be made in writing to communityfundraising@nbcf.org.au and are considered on case-by-case basis and at our sole discretion. Please be aware that refunds may take up to 10 business days to process.
How do I create a team?
To create a team, you'll first need an individual fundraising profile. Once registered, log in to your dashboard and click "Create a Team" (located under "My Achievements"). Set up your team page, make sure the team settings allow others to join, and you'll automatically become the Team Captain.
Share your team page link and invite others to join by clicking the "Join Us" button. Each team member must have their own individual fundraising page and join the team so their fundraising and challenge contributions count towards the team total.
Donations made through an individual's page automatically count towards the team total, while donations made directly to the team page only appear on the team page. Rewards and fundraising milestones (including the Step Up T-shirt, socks and tote bag) are tracked through individual fundraising pages only, so encourage supporters to donate via personal fundraising links.
If you already have a team page and need help adding members, please contact us with their full names and email addresses and we can add them for you.
What resources are available?
We want to make fundraising easy, so we have some great resources to help you do that. Your best tool is your online fundraising page – easy to set up and easy to share. It is the best way to get donations and spread the word about your Step Up to Breast Cancer. From your fundraising page dashboard you can also download your social posts and other resources. All available to ensure your Step Up to Breast Cancer challenge is a success.
How can I claim my t-shirt?
No need to claim your tee! Once you have reached the milestone on your personal fundraising page, you automatically go on our list to be sent a t-shirt. Allow some time for packing and delivery. It should be on its way soon!
What size t-shirt should I get? Are they true to size?
Can I exchange my t-shirt for a different size?
Is my donation via Facebook secure?
The Facebook Donate button is a Facebook-owned feature, please contact them directly with any queries about privacy and security. However, you can view their privacy policy here: https://m.facebook.com/payments_terms/privacy
Can I post my photos or details on NBCF's social media pages?
Definitely! We’d love to see what you’re up to. You can post your photos directly onto our Facebook page and tag us in stories and posts on Instagram with @nbcfaus. Don't forget to use the hashtag #StepUpToBreastCancer and #I’mSteppingUpToBreastCancer so we can like and share your post!
Who do I contact if I have any other questions?
We're always here to help. Give us a call on 1300 803 551 or email us at stepup@nbcf.org.au
We are also available on our social media channels. Get in touch!
